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Privacy Policy

1. Who We Are

The Letting Standard is an independent property reporting company offering inventory, check-in, check-out, mid-tenancy inspections and property compliance services across Gloucestershire and beyond.

2. What Information We Collect

We may collect and process the following information:

  • Personal Data (e.g. name, phone number, email address, property address) when you:

    • Book a service

    • Submit a contact form

    • Email or call us

  • Technical Data such as IP address, browser type, pages visited, and device type, through cookies or analytics tools.

 
We only collect information that is necessary to provide our services or improve your experience on our website.

3. How We Use Your Information

We use your personal data to:

  • Process and manage bookings

  • Communicate with you about your enquiry or service

  • Deliver reports and invoices

  • Improve our website and customer service

  • Meet our legal and contractual obligations

 
We do not sell or share your personal data for marketing purposes.
 
4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contractual obligation – to fulfil our services to you

  • Legal obligation – to comply with tax or regulatory requirements

  • Legitimate interest – to improve our service or website

  • Consent – where you have opted in (e.g. for optional marketing)

 
5. How We Store and Protect Your Data

  • We store your data securely using encrypted systems and access controls.

  • Reports and contact information are kept for up to 7 years for legal and tax purposes.

  • We take reasonable precautions to prevent data loss, misuse or unauthorised access.

 
6. Cookies and Analytics

Our website uses cookies to:

  • Help us understand how visitors use the site (via Google Analytics)

  • Improve functionality and user experience

 
You can control or disable cookies through your browser settings.
 
7. Your Rights

Under UK GDPR, you have the right to:

  • Access a copy of the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict how we use your data

  • Withdraw consent (where applicable)

 
To exercise these rights, please contact us at: hello@thelettingstandard.co.uk.
 
8. Third Parties
We only share your information when necessary to deliver our services, such as:

  • Our secure report and invoicing systems (e.g. InventoryBase, Xero)

  • Regulatory bodies, if required by law

 
We do not sell, rent or trade your personal data.
 
9. Links to Other Websites
 
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us
If you have any questions or concerns about this policy or how we handle your data, please contact:

The Letting Standard
📧 Email: hello@thelettingstandard.co.uk
📍 Address: 6 Youngs Orchard, Brimscombe, Stroud GL5 2RU
📞 Phone: 07790 387009

Areas We Cover

Gloucestershire ● Wiltshire ● Oxfordshire ● Bath ● Bristol ●

HERE’S WHAT OUR CLIENTS HAVE TO SAY

"Managing a student property comes with its own challenges so having detailed, impartial reports is essential. Liz provides exactly that - her inventories and check-out reports are incredibly thorough, professional and easy to reference. It's made end-of-tenancy deductions much simpler and I know I am being fair to everyone involved.

- Paul, Private Landlord, Cirencester

HERE’S WHAT OUR CLIENTS HAVE TO SAY

"As a serviced apartment landlord, I rely on clear, independent reports to protect my properties and ensure every guest arrives to the same high standard. Liz has been brillliant - fast, professional and incredibly thorough. Her reports give me a total peace of mind between longer stays and corporate lets."

- David, Serviced Apartment Landlord, Cheltenham

HERE’S WHAT OUR CLIENTS HAVE TO SAY

"I've used The Letting Standard for several properties now and I wouldn't go anywhere else. The reports are very detailed and include lots of photographs - exactly what I need to protect my investment and avoid disputes. Liz is always prompt, her service is flexible and professional from start to finish."

- Alison, Private Landlord, Stroud

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